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‘One-Time Order’ meals are shipped one (1) day after your order is placed. However, we ship the meals from Monday through Thursdays only, in order to preserve the freshness of the food. Any orders placed on a non-shipping day (Thursday through Saturday), will be shipped the at the earliest next available shipping day, which is Monday (except major Holidays). Orders placed on Sundays will ship on Tuesdays.
You will be supplied a Tracking number once the meal is shipped.
‘Meal plan’ orders must be placed by Sunday for the meals to ship on Wednesday of the same week. Any orders placed after Sunday, will be processed the following Wednesday.
For ‘Meal Plan’ orders, you will be charged every week depending on your choice of the meal plan. For meal plan subscribers, billing will occur every Wednesday on the week before the meals are shipped.
Tracking number once the meals are shipped.
Payments can be made at Checkout via Apple Pay or all major credit cards: AMEX, Visa, Discover, and MasterCard.
Shipping Date Change:
Since all meals are prepared fresh, we adhere to a firm production schedule. ‘One-Time Order’ meals are shipped one (1) day after your order is placed. However, we ship the meals from Monday through Thursdays only, in order to preserve the freshness of the food. Any orders placed on a non-shipping day (Thursday through Saturday), will be shipped the at the earliest next available shipping day, which is Monday (except major Holidays). Orders placed on Sundays will ship on Tuesdays.
‘Meal plan’ orders placed by Sundays are shipped on Wednesdays of the same week.
However, we can make exceptions in some cases will try our best to accommodate your requests. Please call (718) 657-2855 or email us anytime at info@sagarathome.com for more information.
How do I modify an existing order?
Once you sign up at Sagarathome.com, you can log into your Sagarathome.com account to modify your meals, plans, billing, and shipping information.
Can I cancel an existing order?
For cancellations, please call customer support at call (718) 657-2855 or email us anytime at info@sagarathome.com.
How does the recurring payment plan work?
Billing cycles occur prior to shipping on Wednesdays. For our recurring ‘meal plan’ subscribers, billing will occur on Wednesdays of the week before meal shipment. Any modifications to your existing meal plan orders must be received at Sagarathome by Sunday noon, EST on the week before meal shipment.
What is the Customer Cancellation Policy?
Recurring payment authorization can be canceled by emailing us at info@sagarathome.com or by calling us at (718) 657-2855. Sagarathome must receive requests to cancel by Sunday noon, EST on the week before meal shipment.
Cancellation will not take effect if the notice is received after this time, until the following billing cycle. The customer will be bound by all terms of agreement with his/her credit card issuer. A valid credit card or debit card must be provided at sign up to process meal orders at Sagarathome.com.